STORE POLICY
Payment
We accept all major credit and debit cards, as well as other standard payment methods displayed at checkout. All transactions are processed securely. By completing your purchase, you confirm that you are the authorized user of the payment method provided.
Order Processing & Shipping
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Once your order is placed, we strive to process it within 1–2 business days.
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You will receive a confirmation email with tracking information once your package ships.
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We offer reliable shipping for all orders — including our high absorption liposomal hair vitamins.
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Shipping times may vary depending on destination, but we aim for timely and smooth delivery.
Returns & Exchanges
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If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of delivery (or modify “30 days” to your preferred policy period).
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To initiate a return or exchange, please contact us via email at [your contact email] with your order number and reason for return.
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Returned items must be unused, in original packaging, and in resalable condition.
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Return shipping costs are the responsibility of the customer, unless the return is a result of a shipping error or damaged/defective product.
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Once we receive and inspect the returned item, we will issue a refund or process the exchange as requested. Refunds are issued to the original payment method.
Privacy & Data Security
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We respect your privacy and are committed to protecting your personal information. All customer data — including payment, contact, and shipping information — is handled securely and in compliance with applicable data protection laws.
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We do not sell or share your personal information with third parties, except as necessary to fulfill your order (e.g., sharing shipping address with the courier).
Customer Service & Support
If you have any questions regarding your order, shipping, returns, or general store inquiries, please contact us at [your contact email]. We aim to respond within 24 hours on business days and ensure your shopping experience is smooth and satisfactory.
Agreement & Changes to Policy
By placing an order on Maryruth’s store, you agree to abide by the terms of this Store Policy. We reserve the right to update or modify these policies at any time. Any changes will be posted on this page. Please check back periodically for the most current version.