Refunds
We want you to feel confident with your purchase. If you’re not fully satisfied, we’re here to help.
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### 🕒 60-Day Money-Back Guarantee
You may request a refund within **60 days of receiving your order**.
To be eligible:
* The item must be **unused or minimally used**
* The item must be in its **original packaging**
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### 💡 Results-Based Products
Our products are designed to be used consistently over time.
For best results, we recommend completing at least a **full 30-day supply (2 bottles)** before evaluating effectiveness.
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### 📦 Damaged or Incorrect Items
If your order arrives **damaged, defective, or incorrect**, please contact us within **48 hours of delivery**.
We will gladly offer a **replacement or full refund at no additional cost**.
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### 🔁 Returns
To initiate a return, please contact us first at:
**[info@maryruthus.com(mail to:info@maryruthus.com)**
Once approved, you will receive return instructions.
* Customers are responsible for return shipping costs
* Original shipping fees (if any) are **non-refundable**
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### 🚫 Non-Refundable Situations
We do not offer refunds in the following cases:
* Items used beyond reasonable trial
* Requests made after 60 days of delivery
* Orders shipped to incorrectly provided addresses
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### 💳 Refund Process
Once your return is received and inspected:
* Approved refunds will be issued to your **original payment method**
* Please allow **5–10 business days** for the refund to appear
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### 📬 Need Help?
If you have any questions, feel free to reach out:
**Email:** [info@maryruthus.com](mailto:info@maryruthus.com)
We’re here to support you every step of the way.